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SK Telecom and Barun ICT Research Center announces analysis and research results on Artificial Intelligence Care for seniors: 7 out of 10 users are using AI speaker every day; users reported greater happiness and less loneliness; and a total of 23 users were provided with emergency medical services by requesting for help via AI speaker<\/p>\n
SK Telecom (NYSE:SKM) today held an online press conference to announce the results of Barun ICT Research Center\u2019s research on the performance and effectiveness of Artificial Intelligence Care (AI Care), which recently marked its one year anniversary.<\/p>\n
Launched in April 2019, AI Care is an innovative senior care service that utilizes SK Telecom\u2019s AI Speaker Nugu. Under cooperation with Korean local governments, AI Care is being provided to a total of around 3,200 seniors living alone.<\/p>\n
Barun ICT Research Center* conducted an in-depth survey of 670 users (seniors living alone) to learn about the usage patterns and effects of AI Care. The average age of the respondents was 75 years and the gender proportion was 30% male and 70% female.<\/p>\n
* Barun ICT Research Center: Established in April 2015, Barun ICT Research Center is a non-profit think tank that aims to set the right direction for building a safe and sustainable society through appropriate use of information and communication technology (ICT). To promote the creation of ICT-driven social value, it is currently studying effective measures to bridge the digital divide, build a healthy mobile culture, and protect privacy and personal information.<\/p>\n
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According to the survey, over 95% of respondents replied that they are using the AI speaker Nugu more than three times a week: 73.6% of respondents said that they are using the device on a daily basis, and 21.9% said that they are using it 3-4 times a week.<\/p>\n
Moreover, AI Care was found to be very helpful in taking care of the emotions of the older adults. Comparing before and after the use of the AI speaker, their sense of happiness and positive feelings towards life increased while their sense of loneliness and negative emotions decreased. These changes were shown more clearly among first-time users of a digital device.<\/p>\n
The survey results also showed that seniors are using the AI speaker for various purposes. The frequently used features are music streaming (95.1%), information search\/voice search (83.9%), emotional conversation (64.4%) and radio streaming (43.9%).<\/p>\n
By providing a prompt response in the event of an emergency, AI Care has proven its possibility to evolve into a new form of social safety net that can help protect and save the lives of seniors who live alone.<\/p>\n
When the user cries out \u201cAriaAria is a wake word for SK Telecom\u2019s AI speaker Nugu.<\/small><\/span>, help!\u201d or \u201cAria, Emergency SOS!,\u201d the AI speaker will recognize the situation as urgent and automatically report it to the ICT Care Center and ADT Caps, which will immediately check the situation and if deemed necessary, report the situation to the 119 emergency service.<\/p>\n From May 2019 to April 2020, the number of cases where users called out for help totaled 328. Among them, 23 were confirmed as emergency cases \u2013 e.g. breathing difficulty, chest pain, headache, injury, etc. \u2013 and thus received immediate medical help.<\/p>\n Moreover, the usage rate of \u2018News Tok Tok,\u2019 a specialized service provided by the ICT Care Center and local governments to deliver useful everyday life information to seniors, has increased three-fold since the outbreak of the coronavirus (COVID-19). It sends out voice messages containing COVID-19 related information, including tips to prevent infection, ways to purchase publicly-distributed masks, and movements of confirmed patients, and even tries to make users healthier and more energetic by suggesting immune-boosting recipes, mood-changing songs, and so on.<\/p>\n SK Telecom also said that AI Care\u2019s dementia prevention program named \u2018Brain Tok Tok\u2019 has been proven to the effective in improving the cognitive ability of users. \u2018Brain Tok Tok,\u2019 developed jointly by SK Telecom and Seoul National University College of Medicine, allows users to solve quizzes while conversing with their AI speaker Nugu.<\/p>\n According to the research team led by Lee Jun-Young, Associate Professor of the Department of Psychiatry, Seoul National University College of Medicine, seniors who used the service for five days per week for eight weeks have shown improvements in their long-term memory, concentration and verbal fluency, which in effect is expected to delay the development of dementia for about two years. The team plans to publish a paper containing details of the research in June 2020.<\/p>\n In addition to \u2018Brain Tok Tok,\u2019 AI Care began providing \u2018Memory Test,\u2019 developed jointly by SK Telecom and Pof. Lee\u2019s research team, this month. Memory Test is designed to enable seniors to take cognitive function tests offered by major university hospitals and the Seoul Metropolitan Center for Dementia (SMCD) while staying comfortably at home. For instance, users will listen to a short-edited version of a Korean folk tale and take a related quiz. Then the level of their memory health will be determined depending on the number of correct answers. The research team recommends that constant use of both Brain Tok Tok and Memory Test will help prevent dementia.<\/p>\n \u201cWe found through our research that AI-based senior care is playing a positive role in improving the psychological well-being of seniors,\u201d said Kim Beom-soo, Executive Director of Barun ICT Research Center.<\/p>\n \u201cAI Care is a representative case where ICT can help build a new form of social safety net,\u201d said Lee Joon-ho, Vice President and Head of Social Value Group of SK Telecom. \u201cWe will continue to seek ways to further advance our AI Care to proactively respond to the rapid aging of population in Korea.\u201d<\/p>\n SK Telecom and Barun ICT Research Center announces analysis and research results on Artificial Intelligence Care for seniors: 7 out of 10 users are using AI speaker every day; users reported greater happiness and less loneliness; and a total of<\/p>\n","protected":false},"author":3,"featured_media":1286,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[24,323,322,179],"class_list":["post-1284","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release","tag-ai","tag-ai-care","tag-barun-ict-research-center","tag-ict"],"acf":[],"_links":{"self":[{"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/posts\/1284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/comments?post=1284"}],"version-history":[{"count":1,"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/posts\/1284\/revisions"}],"predecessor-version":[{"id":1290,"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/posts\/1284\/revisions\/1290"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/media\/1286"}],"wp:attachment":[{"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/media?parent=1284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/categories?post=1284"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.sktelecom.com\/en\/wp-json\/wp\/v2\/tags?post=1284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"SK](\"https:\/\/news-static.sktelecom.com\/wp-content\/uploads\/2024\/06\/SK-Telecoms-Artificial-Intelligence-Care-Proves-its-Potential-to-Serve-as-Social-Safety-Net_03.jpg\")
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